Terms and Conditions
Company Name: Malkatech OU
Website: https://malkatech.shop
Phone: +372 515 9177
Email: [email protected]
Address: Moisavahe tn 25, 50707 Tartu, Estonia
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Malkatech OU website and the purchase of products and services offered through it.
By accessing our website or placing an order, you agree to these Terms.
If you do not agree, please do not use our website or services.
2. Scope of Services
Malkatech OU provides heating and ventilation products, related parts, and installation or maintenance services throughout Europe.
Our offerings include but are not limited to boilers, heating systems, ventilation equipment, and professional consulting.
3. Use of the Website
By using our website, you agree to:
- Provide accurate and up-to-date information
- Not engage in fraudulent or unauthorized activities
- Not attempt to harm, hack, or disrupt website functionality
- Use the website solely for lawful purposes
4. Product Information
We make every effort to ensure product descriptions, specifications, and images are accurate.
However, small variations may occur, and Malkatech OU is not responsible for minor discrepancies in color, appearance, or design.
5. Pricing and Payments
- All prices are displayed in EUR and include applicable taxes unless otherwise stated.
- We reserve the right to update or change prices at any time.
- Payment must be completed before order processing and shipment.
- Accepted payment methods vary by region and may include card payments, bank transfers, or online payment gateways.
6. Orders and Availability
All orders are subject to acceptance and product availability.
If an item is unavailable after purchase, we will notify you and offer a suitable replacement or full refund.
7. Shipping and Delivery
Shipping times vary by destination and product type. Estimated delivery times are provided during checkout but are not guaranteed.
Delays caused by customs, logistics providers, or external factors are outside our control.
Customers must provide correct delivery details. We are not responsible for delays, additional costs, or failed deliveries caused by incorrect addresses.
8. Installation and Technical Services
If you request installation or maintenance services, you agree to ensure proper access to the property and equipment.
Malkatech OU is not responsible for damages caused by unsafe working conditions, hidden technical issues, or improper systems installed by third parties.
9. Returns and Refunds
Our Refund and Returns Policy governs all returns.
You can review the full policy here: Refund and Returns Policy.
10. Warranty
Most products come with a manufacturer warranty. Warranty terms vary by product and brand.
Improper installation, misuse, or unauthorized repairs may void the warranty.
Contact us for assistance with warranty claims.
11. Limitation of Liability
To the maximum extent permitted by law, Malkatech OU shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profit, revenue, or data
- Damages arising from incorrect installation by third parties
- Delays caused by shipping providers or customs
Our total liability for any claim related to your purchase or use of our services shall not exceed the total amount you paid for the product or service.
12. User Accounts
If you create an account on our website, you are responsible for maintaining confidentiality of your login information.
We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.
13. Intellectual Property
All website content, including text, graphics, logos, images, and design elements, is the property of Malkatech OU or its licensors.
Unauthorized use or reproduction is strictly prohibited.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these external sites.
15. Privacy Policy
Your use of our website is also governed by our Privacy Policy.
Please review it to understand how we collect, use, and protect your personal data.
16. Changes to These Terms
We may update or modify these Terms at any time.
Changes take effect immediately once posted on this page.
Your continued use of the website indicates acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of Estonia and applicable EU regulations.
Any disputes shall be resolved in Estonian courts unless otherwise required by EU consumer protection laws.
18. Contact Information
For questions regarding these Terms, orders, or our services, please contact us:
Malkatech OU
Moisavahe tn 25, 50707 Tartu, Estonia
Phone: +372 515 9177
Email: [email protected]